User Support

Primary tabs

User Support is responsible for direct user support providing detailed knowledge of programming models, libraries, performance tools and applications, and is also responsible for management of the BSC-CNS website, and the management and support of 3D visualisation equipment.

Objectives

The main objectives for the HPC User Support team are :

  • Solve the request of researchers using the BSC HPC-Resources
  • Installation and debugging applications
  • Enabling and porting codes to the MareNostrum architecture
  • Assist the users to the efficient use of supercomputing resources
  • Optimization and scalability study
  • Parallelization assistant
  • Benchmarking
  • Manage accounting information and users accounts

 

Suport is organized in 1st and 2nd level support and webmaster. The 1st level support sub-group is coordinated by:

PABLO RODENAS's picture