User Support is responsible for direct user support providing detailed knowledge of programming models, libraries, performance tools and applications, and is also responsible for management of the BSC-CNS website, and the management and support of 3D visualisation equipment.
Objectives
The main objectives for the HPC User Support team are :
- Solve the request of researchers using the BSC HPC-Resources
- Installation and debugging applications
- Enabling and porting codes to the MareNostrum architecture
- Assist the users to the efficient use of supercomputing resources
- Optimization and scalability study
- Parallelization assistant
- Benchmarking
- Manage accounting information and users accounts
Suport is organized in 1st and 2nd level support and webmaster. The 1st level support sub-group is coordinated by:
